okkz Privacy Policy
Your personal information is completely safe with us. Read this policy to learn in detail how we collect, store, and protect your data.
Introduction & Applicability
okkz is a trusted online betting and casino platform for players in Bangladesh. We place the highest importance on your personal privacy and are committed to protecting your information. This privacy policy explains how okkz collects your personal information, how it is used, and how it is kept secure.
When you visit the okkz website, create an account, or use our services, you acknowledge that you have read this privacy policy and have agreed to its terms. This policy may be updated from time to time, and any changes will be published on this page.
This policy applies only to the okkz.lat website. Third-party websites or services, such as payment providers, follow their own privacy policies, and okkz is not responsible for those.
What Information We Collect
okkz collects your information in various ways. Below is a detailed description of the information collected:
Personally Identifiable Information
- Full name and date of birth
- Email address and contact number
- National ID or passport number (for identity verification)
- Address and residency details
Financial Transaction Information
- Mobile banking account numbers (bKash, Nagad, Rocket)
- Deposit and withdrawal history
- Transaction amounts and dates
- Payment method details
Technical & Usage Information
- IP address and device information
- Browser type and operating system
- Site visit times and page browsing history
- Information collected through cookies and tracking technologies
Gaming Activity Information
- Game play history and preferences
- Bet amounts and results
- Bonus and promotional offer usage details
- Account settings and preferences
2.1 Indirectly Collected Information
Some information is collected automatically when you use the okkz platform. This includes cookies, web beacons, and similar tracking technologies. This information is used to improve your user experience and ensure the platform functions properly.
Purpose of Information Use
okkz uses your information for the following purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating, verifying, and keeping your account secure |
| Service Delivery | Facilitating gaming, betting, and financial transactions |
| Identity Verification (KYC) | Verifying documents to confirm your age and identity |
| Fraud Prevention | Detecting and preventing suspicious activity |
| Customer Support | Answering your questions and resolving issues |
| Improvement & Analytics | Improving platform performance and user experience |
| Responsible Gaming | To identify problematic gaming behavior and provide support |
okkz never sells your information to third parties. Your information is used only for the purposes stated above and to meet legal obligations.
Data Protection & Security
To ensure the security of your information, okkz applies industry-leading security measures:
SSL Encryption
All data transmissions are secured with 256-bit SSL encryption technology, ensuring banking-level security.
Firewall & Anti-Fraud System
Advanced firewalls and automated fraud detection systems monitor your account around the clock.
Access Control
Only authorized personnel have access to your information, and all access is logged and monitored.
4.1 Password Protection
Your account password is stored in encrypted form. No okkz employee will ever know or ask for your password. If anyone asks for your password, that is a fraud attempt — report it to our support team immediately.
4.2 Steps in Case of a Data Breach
If a data security breach occurs that affects your information, okkz will notify you as quickly as possible and take the necessary protective measures.
Data Sharing & Disclosure
okkz does not sell or rent your personal information to third parties. However, information may be shared in the following limited circumstances:
With Service Providers
okkz operates with the assistance of certain trusted third-party service providers, such as payment processing (bKash, Nagad, Rocket), technical infrastructure, and security services. These providers receive only the information necessary to carry out their specific tasks on behalf of okkz and may not use this information for their own purposes.
For Legal Obligations
We may be required to disclose information to comply with court orders, government directives, or applicable law. Information may also be shared with relevant authorities to prevent fraud, money laundering, or other illegal activity.
With Your Consent
For any purpose beyond those stated above, we will obtain your explicit consent before sharing information.
Cookies & Tracking Technologies
Cookies are used on the okkz website. Cookies are small text files stored on your device that help improve your browsing experience.
6.1 Types of Cookies
Essential Cookies
These are necessary for the core functionality of the website. They are used to maintain login sessions, remember language preferences, and similar tasks.
Analytics Cookies
Used to understand how users interact with the site and to improve platform performance.
6.2 Cookie Control
You can control or disable cookies by changing your browser settings. However, disabling certain essential cookies may cause some website features to not work properly.
Data Retention Period
okkz retains your information for as long as necessary. This period is determined based on the following factors:
- The duration your account remains active
- Legal obligations to retain records of financial transactions
- Fraud prevention and security requirements
- Records related to responsible gaming
- Dispute resolution requirements
Even after an account is closed, some information may be retained for a specified period due to legal and regulatory obligations. Once that period has passed, the information is securely deleted.
Your Rights Regarding Your Information
okkz believes you should have full control over your own information. Your rights are described below:
Right to Access
You can ask okkz what information it holds about you. Upon a simple request, we will provide details of the information we have stored about you.
Right to Rectification
If any information stored about you is incorrect or incomplete, you may request a correction. We will verify and correct it as quickly as possible.
Right to Restrict Processing
In certain circumstances, you may request that the processing of your information be restricted, though this may affect some services.
Right to Erasure
Where there is no legal obligation to retain data, you may request that your personal information be deleted when closing your account. Some information may need to be retained due to regulatory requirements.
To exercise any of these rights, please contact our support team. We will process your request as quickly as possible.
Protection of Minors
okkz provides services only to individuals aged 21 or above. Under no circumstances do we knowingly collect personal information from minors.
Age verification is in place at the time of account registration. If we become aware that we have inadvertently collected information from a minor, that information will be deleted immediately and the associated account will be closed.
If you believe a minor has gained access to the okkz platform, please notify our support team immediately.
Policy Changes
okkz reserves the right to amend or update this privacy policy as needed. If any significant changes are made, we will publish them on this page and notify you by email.
Continued use of the platform after any changes will be taken as your agreement to the updated policy. Visit this page regularly to stay informed about the latest policy.
Contact Us
If you have any questions, concerns, or complaints regarding the privacy policy, please contact our support team. We provide support in both Bengali and English, 24 hours a day, 7 days a week.
Contact Methods
Protecting your information is our primary commitment. We take every concern you have seriously and aim to respond as quickly as possible.
Play Safe at okkz
Your information is protected, your experience is secure — stay with okkz
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